At the Heart of Meaningful Engagement is Empathy

“Empathy is a skill that 99% of us use every single day, some of us without even realizing it.”
Communicating Change Starts with One Fundamental.

Communication is one of the top 3 leadership skills that you draw on every single day. It is our job as leaders to communicate it in a way that helps our people understand it, connect to it and engage with it.
3 Tell-Tale Signs There’s a Communication Problem in Your Workplace…

There are 3 tell-tale signs I look out for that signal your organisation has got some communication issues. One (sometimes two) of them are most visible in the staff room.
What are Your ‘Culture Canaries’ Signalling, and Are You Acting on It?

In the coal mines, when the bird stopped singing – the miners evacuated immediately.
The Problem with Communication…

Whenever you need to get buy-in or galvanise people around a new initiative, or simply have something important that you want people to hear, there are 3 fundamental things you need to make sure you have covered before you start talking.
Is your tank running on empty?

We are overloaded, busier than we have ever been, and something will eventually give. That something is often you and your wellbeing.
8 Leadership Lessons I Learned from Painting My House.

It takes preparation, the right tools, skills and attitude, continual learning, patience, perseverance, and a few Heinekens along the way.